SafeQ TU Dublin - uninstalling SafeQ Client v3 Apple Mac

Created by Kevin O'Brien, Modified on Tue, 11 Nov, 2025 at 12:16 PM by Kevin O'Brien

To uninstall the YSoft SafeQ application and print driver by running the below commands:

cd /Library/Application\ Support/Ysoft.Spooler/
sudo ruby uninstall.rb --force
sudo rm "/Library/Printers/PPDs/Contents/Resources/KONICAMINOLTAC750I.GZ"

Steps to run commands:

1. Open Terminal

Press ⌘ + Space, type Terminal, and hit Return

2. Go to the YSoft Spooler folder

cd /Library/Application\ Support/Ysoft.Spooler/

3. Check that the uninstall script exists (Check uninstall.rb listed)
ls

4. Run the uninstall script with admin privileges (uninstall YSoft SafeQ App)
sudo ruby uninstall.rb --force

5. Wait for task to finish

6. Check if Konica Minolta PPD driver exists

ls /Library/Printers/PPDs/Contents/Resources/ | grep -i KONICAMINOLTAC750I.GZ

7. Remove the specific Konica Minolta driver

sudo rm "/Library/Printers/PPDs/Contents/Resources/KONICAMINOLTAC750I.GZ"

8. Wait for task to finish

9. Remove SafeQ TU Dublin print queue

System Settings → Printers & Scanners

Select SafeQ TU Dublin → click “–” to remove

10. Reboot Mac

Notes:

If you see an error like ruby: command not found, you might need to install Ruby first — but macOS usually includes it.
If it says “permission denied” even with sudo, you might not have admin rights